TESTIMONIALS
Hear from our clients
At Michigan Basements, your satisfaction is our top priority. Read what some of our past customers have to say about our work, and then contact us for the best basement and crawlspace waterproofing services in SE Michigan.
235 REVIEWS
Joshua Golembiewski
1747833858
Had a few rod holes plugged, an old leaky furnace exhaust addressed, and a new sump pump installed as a proactive move against some minor water issues in my basement. I like to get a few different quotes, as is always recommended when getting contract work, but between my own laziness and the stellar reviews of Michigan Basements, I decided to just go with them immediately following a great experience with the sales member. That was followed up with a nice call where another team member reviewing the quote made a suggestion for improvement that was followed. The team showed up on the right day and the right time which in itself can be hard to find. The work crew was great. In two months I’m getting married so the house has become a storage unit for a lot of the wedding stuff, especially the basement. So I was stressed about some of it getting dusty/dirty. But to my surprise they took dust control to a level that thoroughly impressed me. They even tried fixing up some of the landscaping (bush and some pavers had to get removed) when installing the plumbing portion out into the front yard. Even enjoyed a nice break where we all got some ice cream from the ice cream truck driving around. Everyone involved provided excellent communication and transparency. Not well versed in this field but the pricing seemed good too. What more can you ask for?Photo included for the dust barriers they had set up. They also had me turn off my AC/fan and used some equipment to contain the dust best as possible. I’m sure those with special breathing issues like asthma would be safe in their hands.
KJC
1747743784
Due to the extensive work involved, I researched several other companies doing this work, I chose Michigan Basements and strongly recommend this company! Start to finish they excel in professionalism, transparency, skilled work, honesty and reliability. The initial estimate by Jeff was explained in detail, with suggestions to help prepare for the work, and each crew that arrived (thank you Mario and Rich's people) explained the procedures clearly. I was given the contact information of the owner and project managers as well as the office staff. When some follow up work was needed, it was dealt with immediately. Most of all, the care and respect each of their workers had for both my home and me was above any that I have ever experienced. I say "RUN" to this company if you need this work done!
Kristine Lambrecht
1746625275
Dominic from Michigan basement was extremely helpful regarding our basement problem. He looked at pictures and video we sent and told us what we needed to do first to fix the problem and he was right. He didn't just automatically try to sell us his service. We appreciated the honesty and love working with contractors like himself. Thank you for the taking the time twice to guide us in the right direction.
Robert Barrett
1746110607
Michigan Basements did an outstanding job of installing a new Sump Pump at my house in Ferndale. Mike was very professional, knowledgeable and completed the job relatively quickly. Highly recommend this company!
Jonathan Song
1746038846
We called Michigan Basements back in July 2024 because of a crack in our basement wall that was leaking water. They sent out their production manager in charge of their crews for the inspection, and did not send a sales rep trying to make commission like other companies. He told us what we needed and did not try to sell us anything extra like some of the other larger and better advertised companies who quoted us $6000 and $15000. They scheduled the job for September 2024. Their crew came out and did an encapsulation of the cracked wall and installed a new sump pump for a very fair price when compared to 4 other companies. The encapsulation came with a lifetime transferrable warranty. The crew was prompt, professional, and cleaned up well. The leak issue is resolved and the sump pump is working great.In April of this year (2025), another wall in our basement started to leak and we called Michigan Basements again because we were happy with the job they did before. They sent the same production manager as before for the inspection and estimate. They completed an injection and crack stitching of the two cracks this past Monday. The injection came with a 5 year warrant. Although we haven't had any rain as of yet, the job was completed to the same high standard and quality as before for a fair price.Hopefully we won't need them again but if we do, we will continue using Michigan Basements for all of our future basement waterproofing needs.
John Hermann
1745851548
Meghan Johnson
1745850816
Very happy with the work done by Mike and Xavier at Michigan Basements. The team came out for a quote to replace my sump pump and I was quickly scheduled. On install day, Mike and Xavier were thorough and efficient with their work. Great cleanup as they had to install a pit with the sump pump. Sump pump working great with battery backup. Will be using them again if I need. Thank you!
Dan Sawyer
1745339551
A job well done. Very neat and very clean when they were finished.
Brigitte Jaward
1745337968
Bob Weller
1745255871
Great experience, had water coming into my newly bought house. They quickly came out and diagnosed the problem and had the issue with my drainage system completely fixed at a very reasonable price.
Scott Koss
1745250481
The team was very professional and kept me informed throughout the process
John Abbo
1745248675
Job well done!
Mary Hippler
1745082823
***Just an update: I called Michigan Basements to do a check on the supports they put under my house (they recommend it be done). Unfortunately I missed our scheduled appointment because my daughter and I were both sick and I slept through the appointment. I called back and they were understanding and did reschedule. Came back out and checked everything, gave me some tips of what to look for that could indicate any issues. The man who came out was very nice and friendly. Would definitely recommend this company again!!Needed support work done in a sagging crawl space. Originally had been provided a price from another company that seemed very high. Left a message for Michigan Basements near the end of the day on a Friday and the contacted me the very next day on a Saturday (which was nice to not have to wait until Monday) and had an estimate scheduled within a couple days. Eddie who came out to assess the issues in the crawl space was very friendly and approachable, not pushy at all. I told him I had a specific budget that I had to stay within due to high medical bills for my daughter and needing other work in my home and he was able to get me a good price within that budget. Eddie also found multiple issues that needed attention that the first company missed including a cracked joist, holes where water was getting into the foundation and a leaking pipe! If I hadn't gone with Michigan Basements, those all would've gotten progressively worse.Rich and Ken who came out to do the work were friendly and very helpful. They answered all my questions and kept me posted on everything they were doing. They documented everything they did and showed me when the job was done and made sure I was happy with the work. Rich and Ken truly went above and beyond the job and I am very satisfied. As a female homeowner, I felt very comfortable with them and with the company in general. I feel that they were straightforward with the work I needed done, didn't pad the cost and came out to do the job less than a week after my estimate (which is awesome). Definitely recommend this company and will go through them if I need other work done in the future.
Chris Karras
1744903255
Very Satisfied with their basement crack wall repair service. From the quote to the actual repair to the cleanup. A+++. Mike, the one who actually did the repair was Awesome. Very knowledgeable, good communication and the work spot was clean before he left. Overall, it was a Good experience .
Karen Dinwiddie
1744742072
Mike gave us great service and supplied information on using …thanks!
Randall Denha
1744311709
I had a great experience with Michigan Basements LLC! We had water leaking into our basement and Chris and Mike were quick to respond. They diagnosed the issue right away, explained everything clearly, and took care of the problem efficiently. Their pricing was very fair and their professionalism stood out from start to finish. It’s hard to find contractors who are both honest and skilled, but these guys are the real deal. Highly recommend Michigan Basements if you’re dealing with any basement water issues. Thank you again, Chris and Mike!
Robert K Nesbitt
1744054414
Very professional, knowledgeable, and personable, definitely good at what they do
Sam Z
1743892309
Had my crawl space (2ft high) encapsulated by Michigan basement. Did a very good job. Had a small issue but the owner showed up himself and resolved it quickly. Very responsible. Highly recommended
Lolo Bruun
1743696075
They were great. Excellent work and very professional. He cleaned up and was very neat. I am satisfied.
Laura Garcia
1743565094
I had a great experience with Michigan Basement. Jeff took the time to explain my options and didn’t try to sell me anything unnecessary. Mario, Kyree and Darius did a phenomenal job. Mario double checked everything to make sure it was right before starting the job and even let me know that some piping of my sump pump wasn’t sealed and fixed that right up for me. Everyone from Michigan Basements did a thorough and exceptional job. Hopefully I won’t need them in the future but if I do I will definitely use them again! They are also Veteran friendly.
Terri Green
1743440694
Mario , Kyree and Darius did a wonderful job
Melissa Kemmer
1743190950
Michigan Basements was so easy to work with, I highly recommend! I had several estimates but when Jeff came out for the initial estimate and explained all of our options thoroughly, I was sold! He was honest with his professional opinion about our needs and how to best fix our issues. The office staff was amazing handling the paperwork and payments without issues. The day the work was to be done, Mario and Kyree entered my home professionally and were so friendly! We were completely comfortable with having them here. They kept everything protected and clean as they worked and showed us the progress of what they were doing as they went along. Once they were finished they called us down to show us the finished work and answered all the questions we had! They left the space clean and tidied up so there was no mess for us to take care of after they left. These two men did an excellent job and seemed to work as a great team! Overall, Michigan Basements was great and I will be recommending them if I hear of someone needing work done in their basement! Thank you! :)
Valerie Qonja
1743122466
We had exceptional service from the Michigan Basement team. They installed a new drainage and mitigation system in our basement a few years ago and were professional and efficient. We have not had any issues and feel confident the work they did will last for years to come. We will continue to recommend them to our friends and family!
Noor Atisha
1743003723
Amazing service. Was early and in depth. Did such a wonderful job. And very clean
Brandon DeGrouchy
1742922791
Great experience from quote to finished product. This company is solutions-oriented and don't over-engineer or try to oversell you like other companies. The recommended solution and quote was explained in detail and clearly documented, which I not only appreciated but gave me confidence to move forward. Mario and his crew did an excellent job, communicated effectively throughout the entire process, answered all questions I had and did a great job cleaning up once the job was complete. If you're frustrated with water in your basement, look no further!
Michael Gibson
1742572490
Great workers. Great job. First class.
Maggie McCafferty
1742398181
After living in our 1962 home for a year, we started noticing sagging floors and a cracked foundation—issues our inspector had missed. Concerned about structural damage and potential water intrusion, we reached out to several companies for help. Michigan Basements was the only team that provided a practical, well-priced solution without overcomplicating the repair process.From the initial inspection to the final repair, they were responsive, professional, and knowledgeable about how to prevent our floors from continuing to sag and how to repair the wall to our crawl space. They explained exactly what needed to be done now and gave helpful recommendations for future needs as we look to remodel areas on our first floor. Scheduling was easy, and their pricing was fair. After the work was completed, they were still available to answer our follow-up questions. Their expertise and customer service were outstanding!
liyam isikli
1742390388
I can’t say enough great things about this company! From start to finish, the entire process was seamless, and our basement is now completely dry. A huge shoutout to Cameron in the office—he was very knowledgeable, patient, and always available to answer our questions.The crew (Rich and Demone) was punctual, efficient, and left everything spotless when they were done. The quality of the work speaks for itself—we’ve had heavy rains since the job was completed, and not a single drop has made its way into our basement. If you're looking for a reliable, honest, and skilled waterproofing company, this is the one to call! Highly recommend!
Sheri Kurtyak
1742226799
I wish I lived in the Southeastern part of Michigan. I called Michigan Basements and Dominick told me I lived outside their area. He proceeded to give me wonderful information on what to look for in bids, some price figures on what things should cost like beams, and the name of a company who is in my area. Dominick spent time educating me on thickness of encapsulating materials and what should be the minimum. I would give them a call. I certainly appreciated the time he spent sharing his knowledge.
Venice Jabiru
1741977718
The entire staff was wonderful! Excellent and clean work! Very happy!
Jae Huth
1741795826
I was very impressed with the quality and speed of which the work was completed at my property. We were under tight timelines with trying to sell the property and Michigan Basements really did their best to accommodate that. I would highly recommend.
Jake
1741789415
Gave me general idea of what I’m getting myself into over the phone, on a house I’m interested in purchasing. Great customer service.
Yazmin Caballero
1741731945
I cannot be happier with the level of commitment, communication, customer service and amazing work done at my basementFor sure Michigan Basement had my back in all the step of the process since the inquiry all the way after finishing the work and double and triple checking everything was up to my expectations100% recommended
Brandon Poeder
1741715543
Rich and Xavier did a great job!
Patrick Jarjis
1741370679
I highly recommend Dominic and Michigan basements. As a realtor, they have been a great resource for me and my clients. Always available to take my calls and very knowledgeable on the processes involved with basement/waterproofing repair. Highly recommended!
Nicole Koval
1741369478
Michigan Basements did a wonderful job! I am a returning customer and I love their work.
T Wilkerson
1741300474
Hired Michigan Basements to waterproof our basement. Jeff D. came out, told us which system we needed based on our responses to his questions. He was very thorough in providing us what we needed and did not try to upsell us. We got the single system with a new sump and backup sump pump. Price was reasonable compared to two other quotes we received. Process was straightforward and went according to plan. The crew arrived on time, was professional, and respectful. They were quick to answer any questions and correct any concerns/issues that I had.Overall, they did an excellent job. I also love that the warranty is transferrable. Highly recommend and will definitely use their services again in the future.
Gladys Greene
1741121639
We has an excellent experience from the first phone call, consultation, through the repair. We could be more pleased with the repair. Very professional!!
Jaclyn Cauley
1741029956
Salman Islam
1740894317
I called MI Basements during an emergency on a weekend. They promptly responded and asked me to send some pictures of the affected areas. After that, I was asked to face time so that they could get an overview of the affected areas. AFTER ALL OF THAT they, assessed the damage and told me it may be a plumbing issue. They referred me to a plumbing company, and MI Basement’s assessment that it was a plumbing issue turned out to be 100% correct. The plumbing issue was a quick fix that saved me thousands of dollars. To say they went above and beyond would be an understatement. To see a company go to this length just to make sure someone got the help they needed is admirable. I will definitely be recommending them to everyone.
Joe
1740752814
Demone did a great job with my basement leak. His enthusiasm was enjoyable, and I liked that he walked me through his process very thoroughly. Prices were very fair, and I did not feel "upsold" like I had with other companies.
Brian Woodworth
1740584872
We had an excellent experience with MI Basements waterproofing our basement! Everything from start to finish was professional, from the initial consult through installation. Mario and his crew were incredible and did a fantastic job and were a pleasure to have in my home. Three things I rate my experience on are communication, transparency and kindness. These guys checked all of those boxes and I'd recommend them highly to my family, friends and anyone considering waterproofing their basement! Thank you so much!
J E
1740095285
Simon was such a pleasure to deal with. I highly recommend this team for all basement needs!
Anthony Harper
1740008813
Simon and his crew were very knowledgeable, respectful and courteous throughout this awful situation that we had to experience. I would definitely recommend this company to my friends and family!
Lula Vataj
1739990906
Would highly recommend working with Michigan basement had an amazing experience working with the knowledgeable team who walked me through every step of the way! Work was done the right way and in a timely manner. Shout out to Simon, Cameron and Dominic for their great customer service and amazing work!!!!
Mark Setlock
1739901901
Very helpful and informative. Would recommend.
Timothy Nafso
1739898818
Great working with Dominic and the team. Very responsive and executed as described. Highly recommend them!
Courtney Tweedale
1739828293
Called to get some information on wood foundation basements. The general manager was upfront and honest about not having experience with them, but gave us some pointers and did the best he could to assist us! Hoping for no basement issues ever, but if I have them I know who I’ll be calling!
Freeda Reynolds
1739812609
I call Michigan Basement for a restoration project, the let me know that's not there speciality. The Manager answered questions and help me with step I need to take to fix the problem I have in my basement. I would recommend the company.
Karen Kulakowski
1739015531
Brian and Xavier did a wonderful job waterproofing my basement wall and installing a French drain. They were so patient with me and all my questions making sure I understood what and why things were being done. They were also very mindful of my home containing the cement dust and covering the areas they were walking on. I would most certainly recommend their services.
